Luxury Clienteling & Customer Experience Specialist

26 set - Lazio
MARCO DAL MASO

Marco Dal Maso is seeking a tempo parziale freelance Customer Experience & Clienteling Specialist to support customers in the journey from advice to order.
The role blends luxury service with personalised outreach, focusing on high-value clients, order updates, made-to-order guidance and post-purchase support.
The candidate will handle inquiries via email and Shopify channels, coordinate with the Italy team and maintain detailed client records to drive ongoing relationships.
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