Deputy Chief, Member Experience & Engagement Strategy

28 set - Italia
L.A. Care Health Plan

L.A.

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Care Health Plan seeks a Deputy Chief of Customer Engagement and Experience to shape enterprise strategies for a reimagined customer service model.

You will oversee people, processes and technology, directing recruitment, supervision, coaching and performance management across a large team.

You will manage CE&E; operations for all lines of business, partner with member-facing departments, xysqume and drive vendor oversight, workforce planning and technology requirements to deliver outstanding member

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