28 set - Torino
onOffice Italia
**Customer Support Manager / Junior Customer Support Manager (M/F/d)**- Join us towards the future of digital real estate! Grow with Us in a Vibrant & Supportive Team! **Job Title**: Customer Support Manager / Junior Customer Support Manager (Italian Market) (M/F/d) **Location**: Turin, Italy (On-site/Hybrid*) **Employment Type**: Full-time **Salary**: €23,000 - €30,000 / year **onOffice - always on your side.** onOffice is a leading international company founded in Germany in 2001. We develop cutting-edge digital products and services for the real estate market. With over 20 years of experience, we are expanding rapidly across Europe. Today, we are present in 8 countries with a team of over 330 people. **Your Tasks** We are looking for a Customer Support Manager / Junior Customer Support Manager to join our team in Turin. As a Customer Support Manager / Junior Customer Support Manager, you will be the face of onOffice for our Italian clients. Your main tasks will include: - **Customer Assistance**: Providing first-class support via phone and online channels, answering queries regarding software usage and features.
- **Cross-Functional Collaboration**: Working closely with international departments (Administration, Software Development, Marketing, etc.) to manage cases requiring multi-disciplinary intervention. **Your Profile**
- **Languages**: You have a strong command of **English** and **German**(mandatory). You will communicate daily with our headquarters in Germany.
- **Soft Skills**: You have a strong service orientation, excellent listening skills,
and a proactive attitude toward problem-solving.
- **Mindset**: You are organized, communicative, and eager to learn in a new context. **What We Offer**
- **Contract**: Initial fixed-term contract with the clear aim of converting to a permanent position.
- **Quality of Work**: We value your ideas and feedback. You will find structured processes and efficient tools to simplify your daily work.
- **Onboarding**: Thanks to a tailored induction plan, you will feel part of the team from day one.
- **Growth**: A dynamic, results-oriented role in a young, fast-growing company.
- **Collaboration**: Our team is open, supportive, and constructive: we support each other regardless of the department.
- **Company Culture**: Get ready to share special moments and team events.
- **Work-Life Balance**: Flexible options to manage work in a way that is compatible with family life*. **Important Notes**
- **Location Policy**: Please note: Full-time presence in Turin’s office is **mandatory** until full operational autonomy is achieved. Afterwards, hybrid work options will be available.
- **Interview Process**: Due to the close collaboration with our German Headquarters, the interview will be conducted in **English/German and Italian**. Contratto di lavoro: Tempo pieno, Tempo determinato
Durata contratto: 12 mesi Retribuzione: €23.000,00 - €30.000,00 all'anno Agevolazioni: - Computer aziendale
- Lavoro da casa
- Orario flessibile
- Supporto allo sviluppo professionale Sede di lavoro: Ibrido/da remoto (Torino, Piemonte)
28 set - Napoli
Jet HR
28 set - Roncadelle
Jack & Jones
28 set - Ladispoli
Yume sushi
28 set - Lurate Caccivio
Match People