28 set - Firenze
BrandSource
Benefits:
- Employee Stock Ownership Program
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Stock options plan
- Vision insurance
- Wellness resources
Customer Relation Specialist
Retail Customer Service Office Duties
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
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Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
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Dental Insurance - Affordable dental insurance with NO waiting period.
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Vision Insurance - Quality vision coverage for very little cost.
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Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
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401K Plan - All administrative fees are paid by the company.
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ESOP - Employee Stock Ownership Program
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Paid Time Off - Competitive paid time off policies.
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Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relation Specialist you will:
- Verifies all information related to orders is accurate; identifies and corrects discrepancies.
- Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
- Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
- Completes and processes cred
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