28 set - Bardi
Ing Banking
In this role you will own and optimize the end-to-end Cards & Mobile Payments journeys within a multidisciplinary agile squad. You’ll align card products and customer journeys with business goals, regulatory requirements and operational efficiency, driving customer experience improvements and digital adoption. You will collaborate with Product Owners, IT, Risk, Compliance, Legal and external partners to launch features and govern product evolution. This is a strategic, cross-functional role focused on innovation, performance and profitability across card and mobile payment domains. You’ll be at the heart of shaping the customer experience in a leading international banking environment.Flexible Smart WorkingHealth insurancePension fundTraining and development opportunitiesOwn end-to-end lifecycle of cards and mobile payments products and customer journeysGather and document business, customer and regulatory requirementsPrepare business cases,
market analyses and functional requirementsCoordinate product development and enhancements with internal and external stakeholdersSupport product launches, feature releases and implementationMonitor KPIs and customer behavior through data analysisConduct process reviews to improve customer experience and operational efficiencyAnalyze market trends and competitors to support product evolutionPrepare management reports and performance analyses for governanceFacilitate collaboration across multidisciplinary xysqume teams and remove impedimentsExperience of at least 2 years in the roleAbility to manage critical situations through good decision-making skillsDegree in EconomicsKnowledge of the English languageKnowledge of innovative payments with focus on MobileDecision-making under pressureCross-functional collaborationMobile payments knowledgeRequirements gathering and documentationData analysis and KPI monitoring#J-18808-Ljbffr
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