28 set - Piacenza
Jobtailor
GETEC is seeking an IT Service Management professional to coordinate governance across internal teams and managed partners, monitor service performance, and support incident, problem, change, request, and major incident processes.
You will maintain service documentation, generate KPI and operational analytics in Power BI or similar tools, participate in service reviews, root-cause analysis, continual improvement, and ensure compliance with security and governance requirements, working with
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