ppPyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. /p pAt Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. /p pOur commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Conde Nast Traveler, Forbes Travel Guide, and U.S. News World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. /p pAbout our property: /p pCurrently undergoing the most significant transformation in its nearly four-decade history, Signia Hilton Naples Grande Beach Resort is being reimagined through a comprehensive resort‑wide renovation set to redefine the guest experience. Updates will introduce redesigned guest rooms and suites, vibrant culinary offerings, destination‑inspired experiences, premium wellness amenities, dynamic social and gathering spaces that encourage guest connection, along with Signia Hilton's warm, anticipatory service. /p pNaples Grande Beach Resort is Set among lush mangrove forests on Florida’s Paradise Coast; Naples Ampio Beach Resort is a 474‑room retreat offering direct access to three miles of white sand beach. The iconic resort is currently undergoing a transformative, property‑wide revitalization that will debut in early 2027, ushering in a new era of modern coastal luxury. The comprehensive reimagination will refresh guest accommodations, dining venues, public spaces and select meetings and event offerings while honoring the timeless beauty and the natural surroundings of Naples. The resort features more than 88,000 square feet of indoor and outdoor meeting and event space, multiple dining outlets and a full‑service spa, making it a premier destination for leisure travelers, groups and special events. /p pWhether you are just starting your career or looking to advance in the hospitality industry, we have opportunities for individuals at all levels of experience. Joining our team means becoming part of a close‑knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide attractive benefits and comprehensive training programs to ensure that our employees have the skills and knowledge needed to excel in their roles.

/p h3What you will have an opportunity to do: /h3 pThe Cocoplum Pool Bar Manager is responsible for the daily leadership, guest experience, financial performance, and operational execution of Cocoplum Pool Bar. This position oversees all front‑of‑house operations for the poolside dining and beverage experience, ensuring exceptional hospitality, efficient service, and a vibrant resort atmosphere. /p pThe Pool Bar Manager leads a team of bartenders, servers, and support staff while partnering closely with culinary leadership, recreation, and pool operations to create a seamless guest experience. The Manager serves as a visible presence throughout the operation, driving service excellence, beverage sales, team development, and guest satisfaction. /p h3Essential Responsibilities /h3 h3Guest Experience Hospitality /h3 ulliLead the delivery of exceptional poolside dining and beverage experiences. /li liMaintain an active presence throughout the outlet, engaging with guests and ensuring service standards are consistently achieved. /li liAnticipate guest needs and proactively resolve concerns. /li liCreate a fun, energetic, and welcoming atmosphere that enhances the resort experience. /li liBuild relationships with resort guests and repeat visitors to drive loyalty and satisfaction. /li liEnsure luxury hospitality standards are maintained throughout all guest interactions. /li /ul h3Operations Management /h3 ulliOversee all daily Cocoplum Pool Bar operations, including food service, beverage service, seating management, and guest flow. /li liEnsure proper opening, operating, and closing procedures are executed consistently. /li liMaintain outlet cleanliness, organization, and presentation standards. /li liPartner with Recreation and Pool teams to ensure a coordinated guest experience. /li liMonitor pool deck operations to ensure efficient service delivery and guest engagement. /li liEnsure compliance with health, sanitation, safety, and responsible alcohol service standards. /li /ul h3Leadership Team Development /h3 ulliRecruit, train, coach, and develop front‑of‑house team members. /li liConduct daily pre‑shift meetings and service briefings. /li liProvide continuous coaching on hospitality, product knowledge, and service standards. /li liMonitor employee performance and provide feedback and development opportunities. /li liFoster a culture of teamwork, accountability, and guest‑focused service. /li liAssist with performance evaluations, disciplinary action, and recognition programs. /li /ul h3Beverage Revenue Management /h3 ulliDrive beverage sales through menu knowledge, suggestive selling, and team training. /li liPromote specialty cocktails, frozen beverages, premium spirits, wine, and seasonal offerings. /li liCollaborate with beverage leadership on menu development and promotional programming. /li liMonitor beverage costs and operational expenses. /li liEnsure proper inventory controls, receiving procedures, and product security. /li liSupport revenue-generating activities, special events, and seasonal activations. /li /ul h3Financial Management /h3 ulliManage labor productivity while maintaining service standards.

/li liDevelop staffing schedules based on occupancy levels, weather patterns, and business demand. /li liMonitor daily sales performance and outlet profitability. /li liAssist with budgeting, forecasting, and financial reporting. /li liControl operating expenses while maximizing guest satisfaction and revenue opportunities. /li liEnsure proper cash handling, POS compliance, and financial accountability. /li /ul h3Resort Programming Events /h3 ulliSupport poolside entertainment, holiday programming, themed events, and resort activities. /li liCoordinate food and beverage support for special events and activations. /li liCollaborate with Recreation leadership to enhance the overall guest experience. /li liAssist with implementing new concepts, menus, and seasonal offerings. /li /ul h3Hilton Systems Technology /h3 ulliUtilize Hilton‑approved systems, POS platforms, labor management tools, and guest service technologies. /li liReview guest feedback and operational reporting to identify opportunities for improvement. /li liEnsure compliance with company technology standards and operational procedures. /li liMonitor service metrics and guest satisfaction scores. /li /ul h3What are we looking for? /h3 h3Education Experience /h3 ulliMinimum 3-5 years of food and beverage management experience. /li liResort, pool, beach club, luxury hotel, or high‑volume outdoor dining experience preferred. /li liExperience managing beverage-focused operations strongly preferred. /li liPrevious leadership experience supervising hourly service teams. /li /ul h3Knowledge Skills /h3 ulliStrong food, beverage, cocktail, wine, and spirits knowledge. /li liExcellent leadership and team development skills. /li liExceptional guest service and interpersonal communication abilities. /li liStrong organizational and problem‑solving skills. /li liUnderstanding of labor management, inventory controls, and financial reporting. /li liAbility to perform effectively in a fast‑paced outdoor resort environment. /li liProficiency with POS systems, Microsoft Office, and hospitality technology platforms. /li /ul h3Physical Requirements /h3 ulliAbility to stand and walk for extended periods throughout the workday. /li liAbility to work outdoors in varying weather conditions. /li liAbility to lift and carry up to 30 pounds occasionally. /li liAbility to work weekends, holidays, evenings, and flexible schedules based on business demands. /li /ul h3Success Factors /h3 ulliDelivers exceptional poolside guest experiences. /li liDrivers beverage and food revenue growth. /li liMaintains high service and cleanliness standards. /li liDevelops engaged and high-performing team members. /li liAchieves labor, cost control, and profitability objectives. /li liCreates a vibrant, energetic, and memorable resort atmosphere. /li /ul pThe Cocoplum Pool Bar Manager is a hands‑on hospitality leader who combines operational excellence, team development, and guest engagement to create an outstanding poolside dining and beverage experience that enhances the overall resort experience. /p h3Compensation: /h3 pPyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. /p h3Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. /h3 /p #J-18808-Ljbffr

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