Ai-Powered Digital Channels Analyst

26 set - Lazio
Team.Blue

team.Blue is seeking a Business/Technical Analyst, Digital Channels to define requirements and customer journeys for AI-powered email and chat across brands.
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Lo scopra leggendo la panoramica del ruolo qui sotto.You will translate customer and business needs into channel requirements, conversation flows and processes ensuring digital interactions are accurate, efficient and on-brand.You will map journeys, define routing and escalation, xysqume create user stories and test scenarios, and support the launch of AI-powered channels across markets,#J-*****-Ljbffr

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