28 set - Padova
Vertiv
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At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
We are currently seeking aProduct Quality Engineerto join our dynamic team in Piove di Sacco (PD), Italy
The Product Quality Engineer acts as the vital link between field performance and product evolution. The role leverages real-world data, lessons learned, customer feedback, warranty information, and reliability analysis to improve product quality, manufacturing performance, and future product designs.
The position leads structured problem-solving activities, drives robust Root Cause Analysis (RCA), and ensures corrective actions are effectively implemented to improve customer satisfaction and product reliability.
What kind of work will you be doing?
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- Analyze field, warranty, and customer quality data to identify performance trends, recurring failures, and improvement opportunities.
- Lead and facilitate 8D investigations for customer complaints, field failures, warranty claims, and recurring quality issues.
- Drive robust Root Cause Analysis utilizing 5 Why, Fishbone, Is/Is Not, Fault Tree Analysis, Kepner-Tregoe, and other structured methodologies.
- Coordinate containment, correction, corrective action, and preventive action activities across Engineering, Manufacturing, Suppliers, and Service.
- Validate root causes through testing, inspection, statistical analysis, and engineering evidence.
- Verify effective
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