Senior ServiceNow BA | ITSM, ITOM & Automation

28 set - Italia
DSM

dsm-firmenich is seeking a Senior Expert GES DTS SNOW Business Analyst to bridge business needs with ServiceNow capabilities. You’ll translate requirements, define backlog items, and ensure solutions meet governance and enterprise standards.

You’ll collaborate across architects, delivery partners, and stakeholders to deliver scalable ServiceNow enhancements in a large IT landscape. The role emphasizes process design, stakeholder collaboration, and driving adoption readiness while aligning with

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