28 set - Ancona
ISG International Service Group
-Operations & Tender Manager Italy (m/f/d)
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Medical Devices
Our client is an international manufacturing and distribution company in the field of medical devices.
Your Tasks
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- Manage and optimize daily office workflows, internal processes, and operational KPIs
- Lead and support the local team in logistics, orders, invoicing, warehouse management, accounts, and IT support
- Supervise and support public tender processes for hospitals and healthcare institutions in Italy
- Advise on complex procurement procedures, compliance topics, and administrative requirements
- Ensure compliance with Italian healthcare regulations and public procurement law
- Ensure smooth order processing, invoicing, claims handling, stock control, and consignment inventory management
- Act as the interface between local operation, sales, logistics, and the international headquarters
- Manage vendors, office facilities, fleet contracts, and operational costs
- Coordinate medical congresses and corporate events
Your Profile
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- At least 5 years of experience in operations,
office management, or senior administrative leadership
- Experience in the area of medical device, healthcare, or pharmaceutical industry
- Strong experience with Italian public tenders, hospital procurement procedures, and tender platforms
- Experience in invoicing, claims management, warehouse management, and administrative workflowsFamiliarity with ERP systems, order entry workflows, and consignment inventory logic
- Proven leadership experience with small to medium-sized teams
- Fluent Italian and English knowledge are mandatory
- Structured, pragmatic, xjncmbx and detail-oriented working style with strong problem-solving skills
- Resilience under pressure, especially during tender deadlines
Our client offers
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- A key role in an established medical device company with high operational responsibility
- Opportunity to improve processes and contribute to organizational development
- Direct reporting line to the Country Manager Italy
- Full-time position based in Ancona with hybrid work options after onboarding
- Start date: as soon as possible
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