Italy Technical Services Lead

28 set - Milano
Eppendorf

Eppendorf in Italy is seeking a Technical Services Manager to help ensure high-quality customer service, support service revenue and drive business growth. You will coordinate service activities, work with internal stakeholders, customers and third-party partners, and help develop the local service organisation.

You will lead installations, calibrations, repairs and training, manage escalations, and use E365 Dynamics and SAP for coordination, reporting and administration.

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