27 set - Bardi
Ing Banking
In this role you help shape the SME onboarding and digital banking experience across ING's international teams.
You'll analyze end-to-end SME processes, translate business needs into IT requirements, and collaborate with product, UX, risk, and operations to deliver frictionless activation.
You drive digital onboarding improvements, data-driven decisions, and cross-functional execution to support the new business line's targets.
This is an opportunity to influence digital transformation in SME banking in a fast-paced, international context.
Pronto/a a candidarsi?
Prima di farlo, si assicuri di leggere tutti i dettagli relativi a questo lavoro nella descrizione sottostante.
Flexible Lavoro da remoto
Competitive base salary + bonuses
Health insurance
Pension fund
Training and development opportunities
Birthday day off (#doyourbirthday)
Spearhead digital banking solution implementation to improve SME client experience
Lead digital warm onboarding from needs to macro-steps and subprocesses
Engage with SME clients to gather insights and drive continuous improvement
Identify and implement process optimizations for operational efficiency
Elicit requirements and translate IT impacts for development teams
Analyze data to inform strategic decisions within SME banking
Collaborate with product Tribe, UX, Risk and Operations to design new functionalities
Build reports for department use and analyze data
Ensure cross-functional collaboration across Sales, Legal, Compliance, Privacy, Credit Risk, Finance
Bachelor in economics or engineering
Minimum 2 years as a business analyst in financial services in an international environment
Experience with content management systems
Experience xysqume with digital onboarding processes and capabilities
Creative mindset for new content concepts
Data analysis mindset and fluency
Strong knowledge of retail and business banking
Fluent in Italian and English
Collaborative across multifunctional teams
Analytical thinking
Experience with IT projects across functions
Content management systems
Data analysis and data fluency
Business Analyst Business Banking Digital Channels & Onboarding pavia, lombardia, it
#J-*****-Ljbffr
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