Regional Customer Operations Lead: Global-Local Impact

29 set - Italia
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Leica Biosystems is looking for a Customer Care Operations Lead in Italy to bridge the Global Customer Care Centre of Excellence with the local market and oversee instrument order fulfillment, escalations, and service delivery. You will partner with Sales, Service, Supply Chain, and Finance to improve customer satisfaction while balancing global standards with local needs.
The role requires a Bachelor's degree or equivalent experience, ability to travel ~5%, and a track record in matrix

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