Client Advisor 40h

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Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian
designer Martin Margiela. Celebrating unconventional aesthetics and embracing
the philosophy that fashion is an art of expression rather than a cult of
personality, Maison Margiela offers haute couture, ready-to-wear for women and
men, contemporary line MM6, footwear, interior design, and accessories,
including leather goods, fine jewelry and fragrance.
In 2002, the French house became part of OTB. Along with sister brands of the
group, Maison Margiela continues pushing the boundaries of modern fashion while
preserving its distinctive identity and heritage.

Directly reporting to Store manager, the Client advisor has the following main
responsibilities:

* Client Engagement: Provide a warm welcome and personalized service to all
clients, ensuring an exceptional shopping experience.
* Sales Excellence: Identify client needs and present suitable products to
drive sales and achieve individual and store sales targets.
* Customer Loyalty: Build and maintain strong client relationships, fostering




brand loyalty and encouraging repeat business.
* Product Knowledge: Maintain up-to-date knowledge of products, brand history,
and current collections to effectively communicate key features and benefits
to clients.
* Visual Merchandising: Support the upkeep of visual merchandising standards to
ensure the store reflects the brand’s image.
* Team Collaboration: Work collaboratively with team members to contribute to
the store’s overall success and smooth operation.
* Stock Management: Assist with inventory management tasks, ensuring products
are properly stocked and presented.
* Compliance and Standards: Uphold company policies, procedures, and grooming
standards to maintain a professional and luxurious store environment.

Skills and experience

* You can build long-term, successful relationships with all types of clients
around the world.
* You are experienced Client Advisor, ideally with a background in the

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