Hostess - Excelsior Hotel Gallia
Pubblicato il 29-09-2026 - Marriott in Milano
POSITION SUMMARY
Greet guests and determine the number in their party. Seat guests by finding a
clean, available table; pulling out chairs; placing clean/current menu in front
of guest, etc. Guide guests through the dining rooms and provide any needed
assistance. Move and arrange tables, chairs, and settings and organize seating
for groups with special needs. Ensure place settings are appropriate and each
guest has a napkin, clean silverware, and any other item that is part of the
standard place setting. Check menus to ensure they are current, clean,
plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the
day, practicing clean-as-you-go procedures. Monitor dining rooms for seating
availability, service, safety, and well being of guests.
Follow all company and safety and security policies and procedures; report
accidents, injuries, and unsafe work conditions to manager; and complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional, maintain confidentiality of proprietary information, and
protect company assets. Welcome and acknowledge all guests according to company
standards. Speak with others using clear and professional language, and answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others, support team to reach common goals, and listen and
respond appropriately to the concerns of other employees. Ensure adherence to
quality expectations and standards. Stand, sit, or walk for an extended period
of time. Move, lift, carry, push, pull, and place objects weighing less than or
equal to 10 pounds without assistance. Perform other reasonable job duties as
requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
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