Emea Field Ops Director, Customer Excellence & Strategy

27 set - Lazio
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ServiceNow is seeking a Senior Director, CEG EMEA Field Ops Lead to shape the operational engine for the Customer Excellence Group across EMEA.
You will define the strategy, lead quarterly reviews, and partner with Finance, HR, and Sales to drive growth in a large, matrixed organization.
The role requires 12+ years in tech strategy/ops or equivalent, strong data analytics, executive communication, and a proven track record of developing talent.
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