27 set - Varese
Workday
In this role you help customers realize value from Workday by delivering targeted consulting and hands-on guidance during their post-Go-Live journey.
You act as a trusted Workday advisor, guiding configuration, answering questions, and demonstrating features to drive adoption.
You'll work with cross-functional teams to create programs and materials that enable customers to succeed with Workday.
You'll join a collaborative culture that emphasizes growth, curiosity, and meaningful impact for customers.
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competitive base pay
equal opportunity employer
Conduct research to understand customer questions and Workday concepts
Deliver small scope consulting with configuration guidance and demonstrations
Troubleshoot product configuration to meet customer requirements
Communicate responses and value clearly to customers
Create and deliver customer presentations on Workday features (Accelerator Webinars)
Provide one-on-one consulting to accelerate feature adoption (Feature Accelerator)
Review customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews)
Maintain product expertise and Workday Certification(s), stay aligned with roadmap
Stay updated on industry practices and engage customers on topics
Help develop new programs to drive customer feature adoption
Deliver other Customer Enablement services (Office Hours, configuration reviews, deployment of Workday features)
3+ years of Prism Analytics experience
3+ years of Workday HCM/Financial Reporting & Analytics experience
5+ years of HCM Reporting, Analytics, and Data warehousing for enterprise software
3+ years of IT implementation experience
3+ years of software consulting experience
Workday Certification or ability to certify in Prism Analytics and at least one Workday module
Ability to understand Workday concepts as new features release
Ability xysqume to distill complex concepts into clear customer presentations
Multitasking capability across multiple engagements
Strong critical thinking and problem-solving skills
Excellent verbal and written English communication; additional languages a plus
Bachelor's degree or relevant work experience; advanced degree preferred
Excellent verbal and written communication
Strong presentation and storytelling abilities
Multitasking and prioritization
Prism Analytics
Workday HCM
Sr.
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