29 set - Milano
Amazon
Transportation Manager, Network and Speed - 3P Operations Transportation
Job ID: | AWS EMEA SARL (Italy Branch) - G99
The applicable collective agreement for this role is CBA for employees of Telecommunication Sector. The position is classified at level 3 or above, depending on the candidate's skills, competences and experience.
Amazon’s European Expansions Transportation team is looking for an enthusiastic, customer obsessed, Program Manager to manage projects, implement and improve metrics, improve supply chain routes, and ensure that packages move efficiently throughout Europe from fulfillment centers to customers. To be successful in this role, you need a passion for making data driven decisions which will have direct impact on the customer experience. The ability to remain flexible and adapt to learning new tools and systems is instrumental your role on the team. Our environment is deadline driven, fast paced and requires you to be detail-oriented and comfortable interacting or working with multiple teams (business and technical).
Driving performance improvement with our partner carriers. Completion of root cause analysis on all defects and using these data to drive continuous improvement activities.
Responding with best in class service to internal clients (Retail/Fulfillment Centers) regarding costs, status of freight, availability of freight and exceptions to the schedule of freight.
Creating and implementing improvements to our transportation network that deliver flexible and efficient products for our customers (such as expedited and high value freight options).
The ideal candidate has a background of running cross-functional projects. The candidate is as comfortable working on high-level strategy and design, as they are rolling-up their sleeves and working on implementation. They have demonstrated the ability to build customized logistics solutions, drive process improvement,
standardize procedures and eliminate the root cause of defects within current systems. Passion and drive for customer service is a must.
Bachelor's degree
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience in program or project management
Experience working cross functionally with tech and non-tech teams
Experience in defining and implementing process improvement initiatives using data and metrics
Experience defining program requirements and using data and metrics to determine improvements
Experience in driving end to end delivery, and communicating results to senior leadership
Experience leading process improvements
Experience stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary listed corresponds to working on a full-time basis. For tempo parziale hours, the salary will be pro-rated.
Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms.
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