27 set - Milano
Hyundai Motor
AsAutomotive Field Engineer, you will provide technical support to Hyundai's dealer network and authorized workshops, ensuring the effective resolution of technical issues in line with HQ guidelines.
You will also contribute to technical performance monitoring, quality improvement and new model launches.
We want you to:
Analyse dealer requests and provide technical support for vehicle diagnostics, troubleshooting and issue resolution
Manage technical hotline activities and escape complex cases when required
Ensure the correct implementation of Technical Service Bulletins (TSBs), service actions and recall campaigns
Translate technical documentation and communicate procedures and best practices across the dealer network
Monitor recurring technical issues and contribute to quality reporting and performance analyses
Support technical projects, new model launches and the management of Service Special Tools
Participate in Hyundai Motor Europe technical training and development programs
About you:
University Degree in Engineering or a related technical field
2–3 years of experience in technical service, engineering or the automotive industry
Previous workshop or dealer network experience is considered a plus
Fluent English, both written and spoken
Good knowledge of vehicle diagnostics, repair processes and technical support operations
Strong analytical and problem-solving skills with a customer-oriented mindset
What we offer
The opportunity to work for a leading automotive brand in a dynamic and international environment
Continuous training and professional development opportunities
Competitive salary and benefits package, with a RAL between €****** and €******, depending on experience
Flexible working hours and hybrid working policy
#J-*****-Ljbffr
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