Rider Tech Support Specialist - Elevate Cycling Experience

29 set - Varese
SRAM

SRAM LLC is seeking a Rider Support - Technical Support Representative to assist riders with technical product guidance and issue resolution via phone and email. You will build strong product knowledge and collaborate with cross-functional teams to improve the customer experience.

The role emphasizes meeting KPIs, handling direct-to-consumer orders, and communicating effectively in English, with additional languages valued.

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