Senior AI Solutions Architect for CX Transformation - Cagliari, Sardegna, Italy

29 set - Cagliari
Genesys

Genesys seeks a Principal AI Solutions Architect in Customer Success to bridge client ambitions with AI transformation across the EMEA region. You will shape reference architectures, lead with a consultative approach, and deliver rapid AI-enabled outcomes, translating data insights into executive-ready narratives.

You will surface data-driven hypotheses, design production-ready AI frameworks, and mentor teams to scale adoption while ensuring security and regulatory compliance across

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