Senior AI Solutions Architect - Enterprise CX Orchestration - Belluno, Veneto, Italy

29 set - Belluno
Genesys

Genesys is seeking a Principal AI Solutions Architect in Italy to bridge customer ambition and AI transformation across EMEA. You will define reference architectures, lead with a consultative stance, and drive rapid AI-enabled outcomes within enterprise-scale CX/CCaaS programs.

You will translate data insights into executive-ready narratives, guide multi-platform integration, and mentor teams to build reusable AI frameworks while ensuring compliance with GDPR and security standards.

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