Retail Facility Specialist

29 set - Monza
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As Retail Facility Specialist in Milan, you support the Retail Facility Manager to maintain store facilities across the region. You will coordinate planned and corrective maintenance, monitor schedules, and ensure timely execution while upholding standards. You'll act as the main liaison for stores and internal stakeholders, driving clear communication and documentation.

This role blends hands-on facility management with data-driven cost tracking and process improvement to sustain a high-quality retail environment. You will work with cross-functional teams to optimize operations and contribute to ZEGNA's craftsmanship-led growth.

base salary 35,000-40,000

equal opportunity employer salary determined by qualifications and experience

CCNL Tessile classification potential

Coordinate and monitor maintenance activities (HVAC, electrical, special systems) ensuring timelines and standards

Track and update maintenance plans to optimize schedules and interventions

Serve as key contact for stores and internal stakeholders for maintenance status





Follow up on maintenance requests to ensure timely execution

Support vendor coordination and ensure contractual compliance and KPIs

Ensure proper documentation of maintenance activities in filing system

Collaborate in cost tracking and periodic reporting

Participate in store checks and inspections to uphold maintenance standards

Contribute to continuous improvement of facility management processes

3–4 years in Facility Management or similar roles, preferably in retail

University Degree (Architecture/ Engineering)

Good analytical skills with familiarity in cost tracking

Excellent knowledge of Microsoft Office (especially Excel)

Knowledge of CAD

Proactive attitude, flexibility, problem-solving skills

Strong organizational and time management skills proactive problem-solving strong communication

Microsoft Excel

CAD cost tracking

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