Principal AI Solutions Architect - CX Transformation Leader

29 set - Bolzano
Genesys

Genesys seeks a Principal AI Solutions Architect in Bolzano, Italy, to bridge customer ambition with AI transformation across EMEA. You will shape reference architectures, lead with a consultative approach, and deliver rapid AI-enabled outcomes that scale within enterprises.

You will convert data insights into executive-ready narratives and guide multi-platform integration to improve CX, ensuring GDPR and security compliance while partnering with Customer Success and Professional Services to

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