Operational Resilience Manager - CEO Office

29 set - Roma
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Reporting line: Director of Operations Location: Rome or Venice (Hybrid - 3 days per week in the office, 2 days per week from home) Hours: Monday - Friday, 40 hours per week (9 AM - 5.30 PM) During the high season April-October, one Saturday per month on rota and during the week on shifts (8am-4.30pm or 10:30am-7pm) Company Introduction The Travel Corporation (TTC) is a family of brands that has been making travel matter for over 100 years. Established in 1920 and driven by service, our award-winning brands, including Trafalgar, Contiki and Insight Vacations, welcome over two million guests every year. We are a fun, high-performing and collaborative team, where professional growth is prioritised.

When you grow, we grow as a company. Plays a vital role in the pre-departure organization by overseeing and managing the company's day-to-day operations.

Ensure

Sightseeing times and tickets are added to the documentation delivered to the TDs. Answer and assist all Travel Director (TD) queries either in person or over telephone/teams Communicate relevant information to TDs in advance of all trip departures, via Teams channels. Flexible, willing to step in and able to assist with shift cover where necessary

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