30 set - Milano
Epackpro
About us
? ePackPro, the #1 leader in digital HACCP.
We are a SaaS scale‑up founded in 2012, pioneer and now the market leader in digitalized HACCP.
To help food professionals stay 100% compliant without spending their days on it so they can focus on what truly matters: their craft.
Born in a kitchen and imagined by a restaurant owner, ePackPro now supports 25,000 professionals across 40 countries (France, Italy, Spain, Canada, Belgium,...)
Our solution digitalizes traceability, automates daily checks, and secures compliance - bringing peace of mind to every operation.
Our journey in key figures:
? 25,000 clients trust us
? +40% growth in 2024 | +35% in 2025
? €60M+ ARR
? 340+ employees
? 5 offices: Paris, Brest, Madrid, Milan, Dubai
Your mission ePackPro is building an Enterprise Business Unit dedicated to the HoReCA industry.
As Key Account Manager, you will own a specific territory (Italy), and combine two complementary growth engines: winning new mid-market accounts with 40 to 500 sites, and deploying global contracts negotiated by Global Account Managers for international brands.
Your mission is to turn global account strategy into local, site-by-site success, with speed, quality and operational excellence.
Your mission will be
- Territory hunting - Identify, prospect and close new mid-market accounts with 40 to 500 sites within your territory. Very large international accounts remain under the responsibility of Global Account Managers.
- Global account rollout - Deploy framework agreements signed by Global Account Managers across local sites, including planning, onboarding, local team training, compliance and adoption monitoring.
- Account strategy execution - Execute the account strategy defined by the Global Account Manager, including the offer, commercial terms and rollout sequence, without redefining those terms.
- Field reporting - Share customer satisfaction signals, blockers and local upsell opportunities with the Global Account Manager to strengthen the global account strategy.
- Business Unit development - Use your field experience to improve sales processes, CRM practices and the performance KPIs of this growing Business Unit.
- Cross-functional collaboration - Partner with Technical Presales teams to secure the successful implementation of Andy, Rmoni and Adoria at every site.
Who you are
We’re looking for someone who can actively contribute to ePackPro’s mission and thrive in a dynamic, collaborative and performance‑driven environment. You’ll recognize yourself if you demonstrate, among other things:
- Sales experience: Minimum five years of account management experience, with a proven track record managing medium to long sales cycles of 6 to 24 months involving multiple stakeholders.
- Industry knowledge - Professional experience in the Hospitality sector, including Hotels, Restaurants and Cafes.
- Deployment experience - Project management or multi-site rollout experience is highly valued, including operational implementation and field training.
- B2B field sales - Experience selling SaaS, digital solutions, equipment or services to mid-market organizations
- Languages: You speak English fluently and your Italian is your native language.
Job details
- Location: Milan
- Contract : Permanent contract
- Remote policy: Hybrid
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