Italy Operations Manager

29 set - Milano
MINISO Global

Key Responsibilities

Drive Performance

Set, monitor, and optimize operational targets in line with market performance goals.

Manage Shrink & Loss:

Establish and refine merchandise shrinkage targets to achieve effective loss control.

Lead New Store Openings

Coordinate cross-functional tasks to ensure smooth and timely new store launches.

Ensure Operational Excellence

Oversee the implementation of all store standards to maintain consistent brand and operational quality.

Lead & Develop Teams:

Manage store staffing, oversee talent development, and build strong, high-performing teams.

Optimize Labor Costs

Develop and implement plans to manage and improve labor cost efficiency.

Qualifications

5+ years of retail operations or related management experience.





Strong passion for retail, with a results-oriented mindset and exceptional execution.

Solid analytical skills with the ability to diagnose store operations and solve problems effectively.

Proven leadership and team management experience.

Strong market awareness and ability to respond quickly to industry changes.

Independent data analysis skills, with strong learning agility and adaptability.

Willingness to work on overseas assignments.

Proficiency in English (listening, speaking, reading, and writing).

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