30 set - Milano
BCIC Swiss
BCIC Swiss GmbH | Best Connect International Company is looking for a (Tempo pieno | on‑site) “Hardware Support Technician” in Italy.
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Technical Skills
- - Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc.
- Strong technical skills in Microsoft Windows desktop operating systems and business productivity applications i.e. Office
- Strong Microsoft Office skills (Outlook, Word, and Excel)
Responsibilities
- - Provide hardware break fix support, typically by whole unit swap
- Manage spares provided on site
- Execute installations and changes
- Deliver an excellent level of customer service
- Adhere to defined Processes and work instructions which will include the management of both proactive and
- Interface with multiple levels of end users, management, ‘VIPs’ and local technical staff.
- Troubleshoot issues on multiple computer platforms: Macintosh, Windows, Linux, and mobile devices
- Knowledge of network configurations: LAN, WAN, Wireless, VPN, and VLAN
- Responsible for asset tagging and entering all incoming equipment into our asset xysqume management system
- Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment
- Work with external Suppliers to schedule repairs for damaged/malfunctioning hardware
Requirements
- - Must hold a valid work permit in Italy
- Several years of experience in the IT field
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