Role Summary: As Automotive Field Engineer, you will provide technical support to Hyundai's dealer network and authorized workshops, ensuring the effective resolution of technical issues in line with HQ guidelines.

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You will also contribute to technical performance monitoring, quality improvement and new model launches. We want you to:

- Analyse dealer requests and provide technical support for vehicle diagnostics, troubleshooting and issue resolution.
- Manage technical hotline activities and escalate complex cases when required.
- Ensure the correct implementation of Technical Service Bulletins (TSBs), service actions and recall campaigns.
- Translate technical documentation and communicate procedures and best practices across the dealer network.
- Monitor recurring technical issues and contribute to quality reporting and performance analyses.
- Support technical projects, new model launches and the management of Service Special Tools.

- Participate in Hyundai Motor Europe technical training and development programs.

About you:
- University Degree in Engineering or a related technical field.
- 2–3 years of experience in technical service, engineering or the automotive industry.
- Previous workshop or dealer network experience is considered a plus.
- Fluent English, both written and spoken.
- Good knowledge of vehicle diagnostics, repair processes and technical support operations.
- Strong analytical and problem-solving skills with a customer-oriented mindsetWhat we offer
- The opportunity to work for a leading automotive brand in a dynamic and international environment.
- Continuous training and professional development opportunities.
- Competitive salary and benefits package, with a RAL between 31,500 and 42,000, depending on experience.
- Flexible working hours and hybrid working policy.
- Car lease mobility program.
- Daily meal vouchers (buoni pasto).
- Health insurance coverage. xrdztoy
- Corporate wellness program.

Automotive Field Engineer

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