Senior Sensory and Consumer Research Manager

30 set - Milano
Eurofins

Responsibilities:

1. Client Management:
- Key Account Manager (KAM) for 1 or a few clients
- Client relationship management for more complex or key accounts

- Project Management:

- Autonomous management, implementation and coordination of complex research projects
- Taking client briefs and writing study proposals
- Propose appropriate methodologies and research approaches
- Prepare estimates for ad hoc studies
- Negotiate contracts, or specifications, technically, methodologically and financially
- Ensure that projects meet objectives and are delivered on-time and within budget
- Ensure that the project work meets agreed quality standards
- Report writing with storytelling
- Presentation of results, including relevant recommendations

- Strategy:

- Ensuring that ongoing activities and projects adhere to the company's strategic guidelines

- Revenue:

- Ensure targets for the accounts are met
- Share feedback with managers on client needs and potential revenue risks

- People:





- Possibility to manage a Research Executive(s) or Panel Leader(s) but not necessary
- Close collaboration with the Data Solutions Hub
- Work closely with other members of our sensory and research team and the field team
- Involved in training and mentoring

Higher education with knowledge in market research and/or sensory research

Minimum 5 years' experience in sensory and consumer research to be able to manage projects independently.

Knowledge of food and/or cosmetic products, quantitative and qualitative consumer research methodologies, sensory methodologies and statistics.

Excellent written and oral communication skills in English and Italian

Proficiency in MS Office: Word, Excel, PowerPoint, etc

Rigorous, responsive and proactive

Strong organisational and planning skills, that ensure work is effectively prioritised to meet deadlines

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