Servicenow Platform Administrator

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ph3Servicenow Platform Administrator /h3 pAzienda : Nordex Se Tipo Lavoro : Tempo pieno Italy /p h3Descrizione Lavoro - Servicenow Platform Administrator /h3 pJob Description – ServiceNow Platform Administrator /p pLocation: Chennai /p pRole Purpose: The ServiceNow Platform Administrator is responsible for the administration, configuration, maintenance, and continuous improvement of the Nordex ServiceNow platform. The role ensures platform stability, performance, security, and alignment with business requirements while supporting users and stakeholders across the organization. /p pKey Responsibilities /p ul liAdminister and maintain the ServiceNow platform, including ITSM modules such as Incident, Problem, Change, Request Management, and CMDB. /li liPerform system upgrades, patching, maintenance, and platform monitoring activities. /li liManage user accounts, roles, groups, and access permissions. /li liTroubleshoot platform issues and optimize system performance. /li liCollaborate with developers, process owners, and business stakeholders to implement enhancements and technical solutions. /li liEnsure data quality, governance, and integrity within the ServiceNow environment. /li liDevelop and maintain reports, dashboards, and performance metrics. /li liSupport integrations between ServiceNow and other enterprise applications. /li liCreate and maintain technical documentation, procedures, and knowledge base articles. /li liProvide end-user support, training, and guidance on ServiceNow best practices.



/li /ul pQualifications Experience /p ul liBachelor's degree in Computer Science, Information Systems, Information Technology, or a related field. /li liMinimum 3 years of experience as a ServiceNow Administrator or similar role. /li liServiceNow Certified System Administrator (CSA) certification preferred. /li liStrong knowledge of ServiceNow administration, security, compliance, and access management. /li liHands-on experience with ServiceNow modules such as ITSM and ITOM. /li liGood understanding of ITIL processes and best practices. /li liExperience with ServiceNow reporting, dashboards, and Performance Analytics. /li liKnowledge of JavaScript, Glide scripting, Flow Designer, Update Sets, and Scheduled Jobs. /li liExperience supporting integrations with enterprise systems. /li /ul pKey Competencies /p ul liStrong analytical and problem-solving skills. /li liExcellent verbal and written communication skills. /li liAbility to work effectively with technical and non-technical stakeholders. /li liStrong attention to detail and commitment to quality. /li liHigh level of ownership, accountability, and organizational skills. /li liAbility to manage multiple priorities in a fast-paced environment. /li liCollaborative mindset and ability to work in a global, cross-functional team. /li /ul pNordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and in full compliance with all federal and state laws. /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/84b62c