On-Site IT Support Engineer – Windows & AD

30 set - Milano
Sharp Brains Solutions

Sharp Brains Solutions is seeking an on-site DSS L1 (Desktop Support Services – Level 1) professional to join our team for an on-site support role in Milano.

You will provide Level 1 desktop support for hardware, software, and network issues, troubleshoot Windows 10/11, configure desktops and peripherals, handle password resets, assist with VPN access, and log incidents in the ticketing system to meet SLA targets.

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