30 set - Casalecchio di Reno
Manatal
Job Title: Customer Support Specialist (Remote / On-site) - Greece Languages Required: - Italian + English - French + English - Portuguese + English Location: Athens, Greece On-site or Remote (within Greece) About the Role: We are looking for motivated and customer-oriented Customer Support Specialists fluent in English along with one of the following languages: Italian, French, or Portuguese. In this role, you will assist international clients via chat, email, and phone, providing top-tier service and issue resolution. Key Responsibilities: - Handle customer inquiries efficiently through phone, email, and live chat in your assigned language and English. - Provide accurate information and troubleshoot issues regarding customer accounts, services, or products. - Maintain high customer satisfaction by resolving inquiries in a timely and professional manner. - Collaborate with team members and internal departments to escalate complex cases. Requirements:
- Fluency (C1/C2) in Italian, French, OR Portuguese. - Professional working proficiency B2 in English. - Strong communication and interpersonal skills. - Basic computer literacy and ability to adapt to new software tools. - Previous experience in customer support or call center operations is a plus, but not required. - Eligible to work in Greece (EU citizenship or valid work permit). What We Offer: - Competitive salary package + language bonuses. - Flexible work arrangements (On-site in Athens or Remote options). - Relocation support package for candidates moving to Greece (if applicable). - Complete training and onboarding program. - Opportunities for career growth in an international environment.you can also send me your CV via email: (email hidden)
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