Customer Service Representative - Italy

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/84gse7

At Terumo Neuro , a leading medical device company, we are committed to advancing healthcare through innovative technologies and a strong sense of purpose.

Join our dedicated Customer Service team

Location: Milan (Hybrid - at least 3 days/week on-site)

Responsibilities

- Manage returns (RGAs, complaints) with global CS & QA teams
- Coordinate product returns with European warehouse
- Handle inquiries & ensure timely follow up
- Prepare sales reports upon request

Requirements

- Previous experience in customer service or a recent graduate in the field
- Ability to multitask & prioritize
- Detail-oriented & responsive
- Experience in high-tech, pharma or medical device industry
- Knowledge of SAP ERP
- Experience supporting direct sales organizations
- Bachelor's degree or Master's degree

Ready to make an impact?

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/84gse7