Junior Digital Service Manager: Supply Chain Solutions - Emilia-Romagna, Italy

30 set - Emilia-Romagna
Reply

Reply is seeking a Junior IT Service Manager to act as the main client interface for Logistics Reply’s supply chain solutions, ensuring high-quality support and strong customer success.

You will handle escalations, produce incident reports with Jira Service Management, and lead service review meetings, while monitoring contract performance and supporting renewals in an ITIL-aligned environment.

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