30 set - Milano
FBK
pFBK is redefining how Life Sciences Healthcare companiesmanage public tenders. /ppOur AI-powered platform brings the entire tender lifecycle into one place, from finding and qualifying opportunities to coordinating submissions and tracking results. /ppBy automating repetitive work and turning tender information into structured, actionable data, we help commercial and tender teams move faster, collaborate more effectively and focus on the opportunities that matter most. /ppToday, FBK supports more than €10B in tenders every year across 120+ countries. /ppWe’re looking for anEngagement Associate to help more organizations transform how they manage and win public tenders. /ph3What's in it for you /h3ulliA product that's actually used and valued by global companies /liliCross-functional teams with real ownership and fast feedback /liliA front-row seat in how AI is changing enterprise software /liliThe opportunity to work closely with customers and help them improve real business processes /liliA clear path to grow your skills and take on more responsibility /liliFlexibility, support and people who love building things that matter /li /ulh3The team /h3pYou will join our growing Professional Services team alongside Business Analysts and the Account team, while collaborating closely with Product, Engineering, UX and QA. /ppFrom day one, you will own well-scoped implementations from kickoff to rollout, progressing to more complex engagements as your judgement and confidence develop, with mentoring and a clear escalation path throughout. /ppThe role offers a clear path toward becoming an Engagement Manager as you build deeper product, domain and stakeholder expertise. /ppAI is embedded in both our platform and the way we work, giving you the opportunity to help organizations rethink tender processes, reduce manual effort and make better decisions.
/ph3The work you'll do /h3ulliOwn implementation delivery from kickoff to rollout, keeping scope, timelines, responsibilities, risks and next steps aligned /liliUnderstand customer objectives, tender processes, implementation needs and adoption priorities /liliRun the project cadence, including meetings, decisions, actions and follow-ups /liliCoordinate customer and internal workstreams, making dependencies visible and addressing blockers with the right teams /liliWork closely with Business Analysts, Product and delivery teams to keep customer needs and implementation priorities aligned /liliCoordinate rollout readiness, including testing, training, user preparation and go-live activities /liliTrack progress and early adoption signals to identify risks, gaps and areas requiring attention /liliLead the transition to the Account team once adoption is stable, ensuring status, open points, risks and next steps are clearly carried forward /liliSurface practical AI-enabled opportunities to streamline customer workflows and reduce manual work /liliCapture feedback and lessons learned to improve Professional Services tools, templates and ways of working /li /ulh3The skills you bring /h3ulliFluency in English and Italian /lili1-2 years of professional experience in consulting, project management, business analysis, SaaS implementation, customer delivery or another customer-facing environment,
including relevant internships or other early-career experience /liliBachelor's degree or equivalent experience /liliConfident written and verbal communication with customers and internal stakeholders /liliStrong analytical thinking and problem-solving skills /liliExcellent organization, with the discipline to manage multiple workstreams, deadlines and risks /liliAn ownership mindset and the initiative to move activities forward /liliSound judgement about when to act independently and when to seek support or elevate /liliFast learning and the curiosity to understand a complex product, business domain and operating environment /liliInterest in AI, enterprise software and the role technology can play in transforming business processes /liliBackground in software implementation, digital transformation or process improvement /liliExposure to enterprise customers or complex stakeholder environments /liliFamiliarity with project management or collaboration tools used to coordinate activities, timelines and dependencies /liliKnowledge of Life Sciences, Healthcare, tender management, bid management, procurement or related enterprise processes /liliHands‑on use of AI tools for research, analysis, documentation or workflow automation /li /ulh3What FBK can offer you /h3ulliThe opportunity to work in a unique and fast-growing field: Tender Management /liliA growing team from diverse backgrounds to learn from and work with /liliInvestment in your personal growth and skill development (career paths, LD courses, mentorships and more) /liliA unique combination of innovative atmosphere paired with great professionalism and self-responsible work /liliCompetitive compensation package aligned with the experience /liliWe measure results, not effort. We teach, not supervise. We solve, not execute. /li /ul #J-18808-Ljbffr
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