Service Training & Customer Education Programs

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/84lpzi

pAs part of the EMEA Service Transformation Office, you design and coordinate scalable training and customer education programs for service teams and external clients across Europe, the Middle East, and Africa.
You ensure content, tools, trainers, and delivery models enable capability building and strong business performance.
You'll drive modern learning approaches and data-driven solutions to boost product adoption and customer experience, while collaborating with regional leaders and partners.
/pullienhanced pension plan contributions /liliTicket Restaurant /liliDesign and lead Service Training and Customer Education programs across the EMEA region /liliDevelop scalable curricula and learning pathways covering technical and professional capabilities /liliDrive adoption of modern learning approaches (digital, blended, on-demand) /liliEnsure alignment of training with business priorities, customer needs,



and service objectives /liliCoordinate training delivery through internal/external partners, trainers, and subject matter experts /liliBachelor's degree in a relevant field /liliMinimum 5 years of experience in Training, Learning Development, Customer Education, or related function /liliExperience designing and managing training programs across multiple countries and stakeholders /liliProven project management and stakeholder management skills /liliStrong written and verbal communication in English /liliStrong communication /liliExperience with Learning Management Systems (LMS) and digital learning platforms /liliKnowledge of adult learning principles and modern learning methodologies /liliCertification in Learning Development, Change Management, or Project Management /li /ul #J-*****-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/84lpzi