29 set - Milano
GWM Italia
pbr / /ppstrongAbout the Company /strong /ppbr / /ppstrongGWM (Great Wall Motor) /strong is a global intelligent technology company with fully integrated capabilities across strongdesign, RD, manufacturing, sales and service.
/strong Product portfolio includes strongGWM HAVAL, GWM WEY, GWM TANK, GWM ORA, GWM POER, and GWM SOUO /strong, covering SUVs, pickups, new energy vehicles, motorcycles, heavy-duty trucks, and luxury off-road vehicles for diverse mobility needs.
/ppbr / /ppstrongAbout the Role /strong /ppbr / /ppBuild and run the technical/training/warranty function and team of the company, report to the head of aftersalesspare-parts department.
/ppbr / /ppstrongResponsibilities /strong /ppbr / /pulliResponsible for the construction of technical management/training/warranty and claim process and team building; /liliResponsible for technical support and quality system and warranty system construction; /liliResponsible for the formulation of KPI of technical quality team and service stations; /liliResponsible for the implementation of technical quality business plan; /liliResponsible for the formulation and implementation of training plans; /liliResponsible for setting up the training classes; /liliResponsible for KPI development of warranty team; /liliResponsible for warranty business planning and warranty management of service stations and dealers; /liliUndertake related tasks of the department; /li /ulpbr / /ppstrongQualifications /strong /ppbr / /pulliFluent English and Italian.
/liliExperience in the OEM or distributor same position in European market mainstream vehicle brands.
/li /ulpbr / /ppstrongRequired Skills /strong /ppbr / /pulliCustomer-Centric Mindset Empathy /liliLeadership Team Management /liliCommunication Interpersonal Skills /liliProblem-Solving Critical Thinking /liliAdaptability Resilience /li /ul
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