Customer Operations Manager Ii | Emea

29 set - Bolzano
Deel

pAs the face and voice of Deel to clients, you cultivate durable relationships and translate them into long-term revenue growth.
You will act as a trusted advisor on operational and product matters, while advocating for clients internally to expand their use of Deel.
The role blends relationship management with data-driven problem solving in a fast-paced, collaborative environment.
You will shape client outcomes across a global, multi-country footprint and contribute to Deel's growth and transformation.
/pulliRemote work flexibility /liliWeWork access /liliInclusive benefits and total rewards /liliCompetitive compensation /liliGlobal exposure /liliManage a diverse portfolio of accounts within the market segment /liliIdentify and flag risks to prevent churn and coordinate swift internal resolution /liliBuild and maintain relationships with key stakeholders and conduct regular business reviews /liliRepresent the voice of the customer by feeding back product and operational insights /liliEnsure high-quality,



day-to-day customer experience and timely handling of requests /liliCoordinate with internal teams to ensure timely response and completion of requests /liliDrive adoption of platform features to improve customer experience and retention /liliMinimum 4+ years of relevant work experience with client-facing roles /liliExperience in at least one of: fast-growth startup, top-tier management consulting, investment banking, or private equity /liliStrong relationship-building skills and ability to stay calm under pressure /liliQuantitatively inclined and data-savvy; able to draw insights from complex data and make actionable recommendations /liliSelf-starter with a growth mindset and ability to handle fast-paced, high-responsibility environments /liliProven track record of achievement and delivering measurable business impact /liliStrong analytical foundation with ability to manipulate and synthesize data /liliCurious and motivated to make an impact /liliRelationship builder /liliCalm under pressure /liliData analysis /liliAbility to derive insights from complex datasets /liliSynthesis of numbers into actionable recommendations /li /ulpCustomer Operations Manager II | EMEA • bolzano, trentino alto adige, it /p #J-*****-Ljbffr

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