Global Consumer Care & E‑Commerce Specialist

01 ott - Vicenza
DAINESE

Dainese is seeking a Consumer Care Specialist to support our global ecommerce operations from Vicenza. You will handle inquiries related to orders, returns, product information, after-sales, warranty and repairs across multiple channels, ensuring timely responses per SLAs.

The role requires multilingual proficiency (German and English) and a collaborative, proactive attitude. Experience in the motorbike industry is a plus, with a strong emphasis on customer satisfaction and data accuracy.

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