Digital & Crm Project Manager
Pubblicato il 29-09-2026 - Publicis Media in Milano
Overview
As Agile Project Manager, you will coordinate Digital and CRM initiatives for the Italian market, aligning client priorities with delivery teams to ensure milestones and quality.
You'll provide practical advisory support on digital business priorities, CRM, and customer engagement, while driving improvements in processes and tools.
You work with cross?functional stakeholders across CRM, Web, Marketing, Operations, Product and Technology to keep communication clear and outcomes focused.
This is an opportunity to shape digital transformation for enterprise clients in a collaborative, delivery?driven environment.
Retribuzione / Benefits
competitive compensation
ongoing learning and development opportunities
flexibility to support work-life balance
comprehensive health benefits for you and your family
generous paid leave and holidays
wellness program and employee assistance
Responsabilità
Support the coordination and delivery of CRM and Digital initiatives
Coordinate delivery teams to ensure milestones and quality standards are met
Align activities with client priorities and expected outcomes
Organise and facilitate meetings,
workshops and alignment sessions
Provide structured input and practical advice on Digital priorities, CRM and customer engagement
Maintain clear and timely communication across all parties
Identify opportunities to simplify processes and improve operational efficiency
Support testing, rollout and adoption of new tools and ways of working
Contribute to a collaborative, pragmatic and delivery?focused team environment
Requisiti fondamentali
3+ years of experience in project management, product, Digital transformation, CRM, marketing operations, customer experience or related areas
Experience in project coordination, stakeholder management or Digital delivery activities
Strong organizational skills and the ability to manage multiple priorities
Good communication, collaboration and problem-solving skills
Interest in Digital, CRM and customer engagement
Fluent Italian and good working English
communication
collaboration
problem-solving
stakeholder management
Familiarity with project management approaches
Collaboration tools