IT Support Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/84uowg

We are looking for an IT Support Technician to provide technical assistance to end users and troubleshoot hardware, software, and network-related issues.

Competenze, Esperienza, Qualifiche: se possiede i requisiti giusti per questa possibilità, si candidi oggi stesso.
Key Responsibilities

- Provide L1/L2 IT support to end users.
- Troubleshoot desktops, laptops, printers, mobile devices, and peripherals.
- Install, configure, and maintain hardware and software.
- Troubleshoot basic LAN, Wi-Fi, network, and connectivity issues .
- Perform hardware replacement, cabling, and basic device configuration.
- Support Windows operating systems, Microsoft Office, and common business applications.
- Create, update, and resolve incidents through the IT service desk/ticketing system.
- Escalate complex technical issues to the appropriate support teams.




- Maintain IT asset and support documentation.
- Provide onsite and remote technical support as required.

Required Skills
- 1–3 years of experience in IT Support / Desktop Support / Technical Support .
- Good knowledge of Windows, hardware, software, and basic networking .
- Experience troubleshooting LAN, Wi-Fi, printers, laptops, desktops, and peripherals .
- Basic knowledge of TCP/IP, DNS, DHCP, and network connectivity .
- Good troubleshooting and communication skills.
- Ability to work independently and provide onsite technical support. xjncmbx

Preferred: Experience with ITSM/ticketing tools, Active Directory, Microsoft 365, and basic network troubleshooting.

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/84uowg