SERVICE SALES MANAGER
Pubblicato il 01-10-2026 - Otis in Italia
Date Posted: 2026-07-29 Country: Italy Location: CEAM, Bologna, Italy Descrizione impiego: CEAM Service Sales Manager
The Service Sales Manager is responsible for leading and coordinating all Service Sales activities across the CEAM 100% perimeter. The role acts as the business owner for maintenance portfolio growth, retention, recapture, T Orders development, pricing execution, and sales transformation initiatives. The position provides leadership and strategic direction to Operating Territories (OTs), ensuring consistent execution of commercial priorities, disciplined pipeline management, and successful adoption of new tools, processes, and sales routines. The OA Service Sales Manager will be the dedicated leader for Service Sales execution across CEAM 100%, ensuring focused ownership of a portfolio of approximately 50,000 service units and supporting the achievement of growth, retention, pricing, and transformation objectives while strengthening commercial excellence across all Operating Territories.
Key responsibilities
- Lead Service Sales execution across CEAM 100%,
ensuring alignment with business objectives and growth targets.
- Drive portfolio growth through conversions, recaptures, retention initiatives, and tenders.
- Improve commercial performance by strengthening pricing discipline, margin management, and forecasting accuracy.
- Support Operating Territories in pipeline management, opportunity reviews, and sales execution.
- Lead T Orders growth initiatives and standardize sales processes across all OAs.
- Drive adoption of CRM, digital tools, and new commercial processes to improve productivity and data quality.
- Coach and develop Sales teams, promoting specialization, accountability, and commercial excellence.
- Foster collaboration with OA Leads, OT Leads, and cross-functional teams to accelerate business results and transformation initiatives.
Candidate Profile
The successful candidate should have a good level of both Italian and English and be ba