01 ott - Italia
Cátenon Worldwide Executive Search
Overview
As Italy's Country Technology Lead, you will be the senior technology representative bridging the Italian business and the centralized Spain-based Technology function. You will ensure technology solutions support restaurant ops, commercial goals, and growth while obeying standards, architecture, and governance. You'll balance strategic business partnering with operational oversight, driving local execution of central initiatives and managing local technology suppliers. This role offers impact at scale within a major international restaurant brand.
Responsabilità
- Act as a trusted technology advisor to Italian leadership and business stakeholders
- Represent local priorities within the centralized Technology organization
- Ensure alignment between Italy's objectives and technology strategy, standards, architecture, and roadmap
- Coordinate effective communication between local stakeholders and centralized teams in Spain
- Oversee operational health and performance of restaurant technology across Italy
- Monitor restaurant tech like POS, payments, kiosks, networking,
digital menus and in-store tech
- Coordinate resolution of critical incidents with central support and external partners
- Support openings, remodels, relocations, and major tech initiatives in Italy
- Monitor digital channels' performance and partner with cross-functional teams to improve experience and efficiency
- Support deployment, adoption, and readiness of new digital products and capabilities locally
- Manage relationships with local technology suppliers, service providers, telco partners, and field service orgs
- Monitor service delivery, SLAs, and procurement processes when required
- Promote adherence to cybersecurity, data protection, and governance procedures
- Support local audits, risk management, and escalation of tech risks
- Coordinate local execution of centrally driven technology projects and transformation initiatives
- Support testing, piloting, deployment, communication an
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