MEDIA AND COMMUNICATION MANAGER

01 ott - Italia
Silversea

THIS IS TO WORK ONBOARD Position Summary: The Onboard Media Manager is responsible for the end-to-end management of all onboard guest-facing communications, including print, digital, and visual media. This is a senior onboard role accountable for implementation, content creation, production, quality control, and alignment with corporate brand standards and fleetwide consistency. The Onboard Media Manager ensures that all onboard communication is delivered to the highest standard, supporting guest satisfaction, revenue generation, and brand consistency, while serving as the primary liaison between shipboard operations and shoreside Media and Marketing teams. Responsibilities: Strong business and analytical mindset, with the ability to track KPIs and performance. Excellent stakeholder management and leadership skills. Content Production & Publishing Oversee the timely creation and distribution of onboard communications, including newsletters, menus, signage, promotional materials, and other guest-facing content. Ensure all content is accurate, clear,



and aligned with company standards across print and digital platforms.
Create and review layouts, graphics, and visual content to enhance guest engagement and communication effectiveness.
Brand Governance & Compliance Ensure all onboard communications adhere to corporate brand guidelines and maintain consistent messaging and visual identity. Conduct regular ship walkthroughs to verify proper implementation and address any communication gaps with relevant teams.
Strategic & Commercial Contribution Support revenue-generating initiatives through effective communication and promotional strategies. Monitor guest feedback and performance metrics to recommend communication improvements and enhance the guest experience.
Stakeholder Management & Leadership Partner with the Hotel Director and onboard departments to ensure effective communication and alignment with corporate objectives. Foster strong collaboration with onboard and s

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