01 ott - Italia
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We imagine a world where eating healthy doesn't come from a moral choice or a compromise, but is the most natural, desirable, and satisfying experience in everyday life, everywhere.
Founded in November 2018 from the dream of two friends to "nourish the world with positivity and well-being", Poke House is the global leader in the fast-casual poke bowl category, with over 120 stores across eight countries to date – Italy, UK, Spain, France, Portugal, Austria, Romania, and the United States, where the brand operates three Poke House restaurants in Miami, Florida.
In addition, thanks to minority investments in Sweetfin (California) and Poke Perfect (the Netherlands), our overall network reaches approximately 190 restaurants worldwide.
We are entering a new phase of international maturity, where operational excellence, scalability, and execution are crucial to supporting our growth across Europe and beyond.
To support this growth, we are looking for a Field Training & Standard Specialist to join our Retail team. This role will contribute to the definition, implementation,
and monitoring of operational and visual standards across our stores, ensuring consistency, quality, and a customer experience aligned with the Poke House identity.
MAIN RESPONSIBILITIES 1. Definition and monitoring of brand standards Creation and implementation of guidelines related to: Look & Feel of the stores (interior and exterior)
Functional signage for the customer experience
Company uniforms (consistency with visual identity and hygiene regulations)
SOPs (Standard Operating Procedures) and SOSs (Store Operating Standards) for front and back of house
Conducting regular store audits to verify: Cleanliness and order
Compliance with Look & Feel and uniform guidelines
Developing corrective action plans with Area Managers and Store Managers
2. Optimization of operational processes Identifying opportunities to improve operational efficiency while respecting established standards
Collaborating with stor
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