Service Sales Specialist

01 ott - Roma
ABB

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to: Service Sales Manager

Your Role And Responsibilities
- Penetrating the Installed Base by promoting upgrades, retrofits, and value-added solutions
- Generating service sales leads and developing new business opportunities through market analysis and customer engagement
- Building and maintaining long-term relationships with End User customers
- Preparing, reviewing, and executing sales plans, including proposing recovery actions when needed
- Applying channel strategies and supporting pricing definition
- Acting as a promoter of ABB’s Service portfolio during marketing activities (campaigns, trade fairs, customer meetings, conferences)
- Ensuring a prompt and effective response to customer needs and issues

Qualifications For The Role
- Minimum 5 years of experience in sales, preferably in industrial environments or automation




- Availability for frequent business travel, including training and customer visits, mainly across Central and Southern Italy
- Strong ability to establish strong customer relationships and foster long-term partnerships
- Applies structured sales methodologies, managing pipeline, forecasts, and achieving targets aligned with business results
- Technical background (technical diploma or engineering degree)
- Solid knowledge or familiarity with Drives and industrial automation systems
- Experience in service sales (e.g., contracts, maintenance, spare parts) is a strong plus
- Strong customer orientation and business development mindset
- Excellent communication and negotiation skills
- Ability to work both independently and within cross-functional teams (internal and external stakeholders)
- Solid knowledge of spoken and written English and Italian

Compensation Package
- Applicable CBA: Metalmecca

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