01 ott - Lombardia
Cross Border Talents
Job Title: Customer Support Specialist (Remote /
On-site) - Greece Languages Required: - Italian + English - French
+ English - Portuguese + English Location: Athens, Greece On-site
or Remote (within Greece) About the Role: We are looking for
motivated and customer-oriented Customer Support Specialists fluent
in English along with one of the following languages: Italian,
French, or Portuguese. In this role, you will assist international
clients via chat, email, and phone, providing top-tier service and
issue resolution. Key Responsibilities: - Handle customer inquiries
efficiently through phone, email, and live chat in your assigned
language and English. - Provide accurate information and
troubleshoot issues regarding customer accounts, services, or
products. - Maintain high customer satisfaction by resolving
inquiries in a timely and professional manner. - Collaborate with
team members and internal departments to escalate complex cases.
Requirements:
- Fluency (C1/C2) in Italian, French, OR Portuguese.
- Professional working proficiency B2 in English. - Strong
communication and interpersonal skills. - Basic computer literacy
and ability to adapt to new software tools. - Previous experience
in customer support or call center operations is a plus, but not
required. - Eligible to work in Greece (EU citizenship or valid
work permit). What We Offer: - Competitive salary package +
language bonuses. - Flexible work arrangements (On-site in Athens
or Remote options). - Relocation support package for candidates
moving to Greece (if applicable). - Complete training and
onboarding program. - Opportunities for career growth in an
international environment. you can also send me your CV via email:
(email hidden)
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