Concierge

01 ott - Venezia
Hosco.com

The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Concierge.
The Concierge will report to the Head Concierge and she/he will be part of a Front Office department.
This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival.
What we offer
- Professional career progression at international level in 10.000 Marriott hotels
- Learning and development opportunities online, on the job and in class
- Discounts on hotel rooms, gift shop items, food and beverage
- Experienced management & motivated and engaging colleagues
- Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program
- Canteen service – Associates Restaurant
- Uniform - Laundry service





The impact you’ll make
First impressions are everything. And you’ll set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you’ll make sure they leave us happy too.
What you’ll do
Respond to guest requests for special arrangements or services (transportation, reservations, email knowledgeable correspondence) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls,

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